Last Updated: September 13, 2026

Vigilantics (“Vigilantics,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains the information we collect, how we use and disclose it, how we protect it, and the choices and rights available to you. It applies to our website, services, forms, and SMS/text messaging program.

1. Information We Collect

We may collect:

• Personal information: Your name, email address, telephone number, mailing address, company, job title, and other information you provide through forms, purchases, registrations, support requests, or use of our services.

• SMS information: Your mobile number, opt-in and opt-out status, consent records, message date and time, delivery status, and the content of messages exchanged with us.

• Transaction and service information: Information related to purchases, registrations, program participation, and services you request or receive.

• Browsing and technical information: Your IP address, device type, browser type, operating system, referring and exit pages, pages viewed, and general usage information collected for security, analytics, and website performance.

• Cookies and similar technologies: We may use cookies and similar tools to remember preferences, maintain functionality, improve performance, and understand website usage. You can control cookies through your browser settings, although disabling them may affect some website features.

2. How We Use Information

We may use your information to:

• Provide, operate, administer, and improve our website, programs, and services;

• Process registrations, purchases, requests, and transactions;

• Provide customer service and respond to questions;

• Send account notices, appointment reminders, service updates, verification codes, support messages, and other communications you request or consent to receive;

• Maintain security, detect and prevent fraud or misuse, and enforce our policies;

• Maintain business and compliance records; and

• Comply with applicable laws, regulations, court orders, and lawful government requests.

We do not use mobile information or SMS consent information for third-party marketing.

3. How We Disclose Information

We do not sell or rent personal information. We do not disclose personal information to third parties for their own marketing or promotional purposes.

We may disclose information only in the following limited circumstances:

• Service providers: To vendors that perform services for us, such as website hosting, payment processing, form management, analytics, email delivery, SMS delivery, customer support, and data storage. These providers may use the information only to perform services for Vigilantics and must protect it appropriately.

• Legal and safety requirements: When disclosure is required by law, subpoena, court order, or other lawful process, or when reasonably necessary to protect rights, property, safety, or the security of our services.

• Business changes: In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, subject to appropriate confidentiality and legal protections.

• At your direction: When you specifically ask us to disclose information, except that SMS opt-in and consent information will not be disclosed for another party’s marketing or promotional use.

SMS privacy commitment: We do not share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent records are not sold, rented, or disclosed to third parties for their own purposes. They may be processed only by vendors that help us operate and deliver our SMS program, or when disclosure is required by law.

4. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain required business and consent records, resolve disputes, enforce agreements, and comply with legal obligations. Retention periods may vary depending on the type of information and the purpose for which it was collected.

5. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, disclosure, or destruction. These measures may include access restrictions, confidentiality requirements, vendor review, and security monitoring. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected such information without legally valid parental consent, we will take reasonable steps to delete it.

7. Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have the right to:

• Confirm whether we process your personal information;

• Access or obtain a copy of your personal information;

• Correct inaccurate personal information;

• Request deletion of personal information;

• Request a portable copy of personal information; or

• Opt out of certain uses, such as targeted advertising, the sale of personal information, or certain profiling.

We do not sell personal information or use it for targeted advertising. To submit a privacy request, use the contact information at the bottom of this page. We may need to verify your identity before completing a request. If applicable law gives you the right to appeal our decision, you may submit an appeal through the same contact method and label the request “Privacy Appeal.”

You may also control cookies through your browser and unsubscribe from non-SMS email communications using the unsubscribe link in the email, when available.

8. Third-Party Websites and Services

Our website may link to websites or services operated by others. Their privacy practices are governed by their own policies, and Vigilantics is not responsible for those practices.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will post the revised policy on this page and update the “Last Updated” date. If required by law, we will provide additional notice or obtain consent before a material change takes effect.

SMS/Text Messaging Terms and Conditions

These SMS/Text Messaging Terms and Conditions apply when you opt in to receive text messages from Vigilantics.

1. Program Description

Vigilantics may send text messages related to your account and our services, including appointment reminders, registration or program updates, account notices, service updates, authentication or verification codes, and customer support messages.

If we offer promotional text messages, we will request any consent required by law before sending them. Consent to receive promotional text messages is not a condition of purchase.

2. How You Opt In

You may opt in by:

1. Checking an unchecked SMS consent box on one of our forms and submitting the form;

2. Replying YES or START to an opt-in request from our published SMS number; or

3. Signing a paper or electronic form containing the applicable SMS disclosure.

When you opt in, we may record the date, time, source, and other information needed to document your consent. We may send a confirmation message after enrollment.

The following disclosure, or a substantially similar disclosure, will appear where SMS consent is requested:

By opting in, you agree to receive SMS messages from Vigilantics related to your account and our services. Message frequency varies based on your interactions with us, and you may receive multiple messages per month. Message and data rates may apply. Reply STOP to cancel or HELP for help. Consent is not a condition of purchase. Terms: https://www.vigilantics.com/terms. Privacy: https://www.vigilantics.com/privacy.

3. Message Frequency and Charges

Message frequency varies based on your interactions with our services, and you may receive multiple messages per month. Message and data rates may apply. Contact your wireless carrier for information about your plan.

4. How to Opt Out

You may revoke consent and stop SMS messages at any time by replying STOP or UNSUBSCRIBE, or by using any other reasonable method that clearly communicates that you no longer want to receive text messages from us.

After an opt-out request, we may send one final message confirming that you have been unsubscribed. We will not send additional SMS messages unless you opt in again or the law otherwise permits the message.

5. Help

Reply HELP to any Vigilantics SMS message for assistance. You may also use the contact information at the bottom of this page.

6. Eligibility and Mobile Carrier Terms

• You must provide a valid mobile number that you control or are authorized to use.

• You are responsible for keeping your mobile number and other contact information current.

• Mobile carriers are not liable for delayed or undelivered messages.

• Service is available through participating carriers and may not be available in all areas or on all devices.

7. Privacy

Our Privacy Policy above governs information collected through the SMS program. We do not sell or rent mobile information, disclose it for third-party marketing or promotional purposes, or allow service providers to use SMS opt-in data or consent records for their own purposes.

8. Changes to These SMS Terms

We may update these SMS Terms periodically. We will post the revised terms on this page and update the “Last Updated” date above. When required by law, we will provide additional notice or obtain consent before a material change takes effect.

Contact Us

For questions about this Privacy Policy, the SMS program, or your personal information, contact:

Vigilantics
Email: direct@govigilantics.com
Phone: 214-814-5848